Privacy Policy
This Privacy Policy explains how Overcommunicate OS Engine Inc. ("we," "our," or "us") collects, uses, stores, and protects information when you use Overcommunicate OS across our web application (https://overcommunicateos.com), iOS application, and Android application (collectively, the "Platform").
Overcommunicate OS is an organizational continuity and communication tracking workspace. We only collect information needed to operate the Platform, maintain your account, deliver requested continuity workflows, and process subscriptions.
01. Information Collected
Account Information & Email Address
Information you provide during registration or workspace setup, including your name, business or personal email address, organization name, and seat role.
Authentication Data
Encrypted or hashed credentials, session identifiers, and invitation tokens used to authenticate access to your account or demo workspace.
Application Usage Data
Operational interactions within the application, feature selection, escalation profile choices, and error or diagnostic logs needed to keep the Platform stable.
Optional Communication Records
Notes, debrief entries, commitment deadlines, follow-up logs, and relationship touchpoint records that you choose to enter or generate inside the Platform.
Subscription Information
Your selected plan tier, seat count, billing cycle (monthly or annual), subscription status, and billing transaction identifiers from your payment provider.
Device Information
Basic technical details such as operating system type and version, app version, browser type, and platform identifiers (Web, iOS, or Android).
02. Device Permissions Used
Notifications
Requested to send alerts for upcoming commitment deadlines, overdue items, continuity radar updates, and escalation reminders configured in your notification profile.
Microphone
Requested when you initiate voice debriefs or audio check-ins so the app can capture your spoken notes for transcription and commitment extraction. The microphone is not used in the background without your action.
Camera
Requested only if you initiate video check-ins, document capture, or visual verification workflows inside the mobile app.
Contacts
Requested only if you choose to import or organize stakeholder contact channels (such as phone, email, or messaging handles) to track relationship continuity inside the Platform.
03. How Data Is Used
Account Management
Creating, authenticating, and maintaining user profiles, team seats, and workspace permissions.
Continuity Workflows
Tracking follow-through status, calculating relationship health indicators, and triggering configured escalation reminders.
Communication History
Preserving operational debriefs, commitment logs, and stakeholder timelines requested by your workspace.
Feature Delivery
Operating voice debrief processing, AI-assisted continuity summaries, and cross-channel deep-link integrations.
Platform Security
Detecting unauthorized access, preventing abuse, validating session tokens, and troubleshooting software errors.
Subscription Management
Verifying active licenses, managing trial periods, updating seat counts, and handling renewals or cancellations.
We do not sell personal information to third parties, and the application does not use device advertising identifiers for cross-app ad tracking.
04. Data Storage and Security
Secure Transmission
Communications between the web and mobile clients and our backend services are transmitted over encrypted HTTPS/TLS connections.
Authentication Protection
Access to protected account routes and API endpoints requires authenticated user credentials or signed session tokens.
Limited Access Controls
Administrative access to backend services and stored records is restricted to authorized personnel for maintenance and support.
Certain continuity records may also be cached locally on your device to support offline resilience. While we implement reasonable technical safeguards to protect your data, no electronic storage or transmission method is completely immune to risk.
05. Subscription Services
Paid subscriptions and in-app purchases for Overcommunicate OS may be processed through third-party billing providers depending on the platform you use:
- Stripe: Used for web-based subscriptions and checkout flows.
- Google Play Billing: Used for subscriptions purchased through the Android application on Google Play.
- Apple App Store: Used for subscriptions purchased through the iOS application via StoreKit.
Payment card details and billing credentials are collected and processed directly by the applicable billing provider in accordance with their respective privacy policies. We do not store raw payment card numbers on our servers.
06. User Rights & Requests
Account Deletion Process
To request permanent deletion of your account and associated records, email digitaldocsapp001@gmail.com from your registered email address with "Account Deletion Request" in the subject line.
Data Access Process
You may request a copy of the personal account details and continuity records associated with your account by emailing digitaldocsapp001@gmail.com with "Data Access Request" in the subject line.
Privacy Inquiry Process
If you have questions about how your data is handled, need corrections to your account information, or wish to withdraw optional permissions, email digitaldocsapp001@gmail.com or contact our privacy team below.
07. Contact Information
Support Email
For product support, billing assistance, and account troubleshooting. Inquiries may also be directed to support@overcommunicateos.com.
Privacy Contact Email
For privacy inquiries, data access requests, and account deletion requests. Inquiries may also be directed to privacy@overcommunicateos.com.